Refund policy

Clear before you pay.

Free previewThe preview is free. No payment is taken until the customer selects a design, accepts the launch terms, and completes Stripe checkout.
Website launchThe $497 payment triggers immediate publication and starts the included 12-month service term. Because digital work is delivered immediately, completed launch payments are generally non-refundable.
Duplicate or incorrect chargeReport a duplicate charge or payment error through the tracked support form. Findable will investigate and correct confirmed billing errors.
Optional servicesDomain purchases are subject to registry rules and generally cannot be reversed after registration. The separately accepted annual domain service and monthly care plan can be canceled through Stripe to stop future charges.
Tracked SupportLaunch Terms